Georgia P-EBT

Dear Parents and Guardians of Wilkes County Students.

On Dec. 20, 2022, the Georgia Department of Human Services' Division of Family & Children Services began issuing a third round of 2021-22 P-EBT benefits, this time covering the 2022 summer months for eligible children. SNAP-enrolled children ages 0-5 and 5 who turned 6 during the school year, as well as K-12 students who participated in the National School Lunch Program, will receive the one-time $391 benefit issuance.  All P-EBT benefits must be used within 274 days. 

Wilkes County students in grades K - 8th grade in School Year 2021-2022 are eligible for this one time benefit. Wilkes County students in grades 9th - 12th are NOT eligible (unless the household already receives SNAP benefits) because Washington Wilkes High School was not a CEP school during the School Year 2021-2022.

My P-EBT card has not arrived. P-EBT will be received by mail within four weeks. If you have not received your P-EBT card by this time, please contact the P-EBT vendor to order a replacement card online at connectebt.com/gaebtclient or by phone at 888-421-3281. The Wilkes County Board of Education has no control over receipt of P-EBT cards - you have to contact the P-EBT vendor at connectebt.com/gaebtclient or by phone at 888-421-3281.

Below are some Frequently Asked Questions

  1. 1. Who is eligible to receive school year 21-22 summer P-EBT benefits? Students who were eligible for free or reduced priced meals during the last month of school in May 2022 are eligible for summer P-EBT.  Additionally, children ages 0-5 who were enrolled in SNAP during the covered summer period, and who received P-EBT child care benefits in the last month of the school year, will be eligible for summer P-EBT as long as they remained enrolled in SNAP during the summer.
  2. Again -  Wilkes County students in grades 9th - 12th are NOT eligible because Washington Wilkes High School was not a CEP school during the School Year 2021-2022.
  3. 2. How will you know where to send P-EBT benefits? For families not currently receiving SNAP benefits, a P-EBT card will be sent to the address that was on file at the student’s school during the 2021-2022 school year.  
  4. 3. I’ve moved since the last school year. How do I update my mailing address to receive my P-EBT card? If you moved and a card was sent to the wrong address, you should call the P-EBT card vendor at 888-421-3281 to request a replacement card. You will need to validate the previous address before the case can be updated with the new address. The previously issued card will be locked, and a new card will be mailed to the updated address.
  5. 4. How can I order a replacement P-EBT card? You can order a replacement card online at connectebt.com/gaebtclient or by phone at 888-421-3281. When requesting a replacement card, you should enter all zeros for the social security number, the DOB for the child who should be listed on the front of the P-EBT card, and your zip code. 
  6. 5. How do you activate a P-EBT card? You will receive information with your P-EBT card in the mail explaining how to activate and use your P-EBT card. You will need to create a Personal Identification Number (PIN) to activate the card, which can be done online by logging in to your account at connectebt.com/gaebtclient or by phone at 888-421-3281Enter 0000 when prompted for the last 4 digits of the Social Security Number. You will need to select a four-digit PIN.
  7. 6. If a child was not eligible for free or reduced-price meals for the 2021-2022 school year, but the child has received free or reduced-price meals in previous school years, will the child receive P-EBT benefits? No, they will not.
  8. 7.  I was previously a SNAP recipient, but I no longer receive benefits. I still have an old card. Will P-EBT benefits be loaded to that old card, or will a new card be issued? Only customers currently receiving SNAP will have P-EBT benefits automatically issued to their current EBT card. Since EBT accounts do not close, should you call to request a replacement card; you will receive a replacement EBT card, not a P-EBT card. All other eligible families will receive a P-EBT card within three to four weeks of the benefit release date.  
  9. 8. What if I disagree with the amount of PEBT benefits? All eligible children will receive $391 for summer P-EBT. There is no variation in the benefit amount.
  10. I have not received P-EBT benefits. Who do I contact? The Division of Family & Children Services (DFCS) is responsible for distributing P-EBT benefits, but student eligibility is determined solely by the local school in partnership with its district. Any questions or concerns regarding eligibility for the Free or Reduced Lunch Program must be addressed at the local school or district level.
  11. 9. I received a P-EBT card with a zero balance. What do I do now? First, check the summer P-EBT issuance schedule for December 2022 to determine if your issuance date has passed or is forthcoming. If it has passed, you need to contact Conduent for a replacement card online at connectebt.com/gaebtclient or by phone at 888-421-3281.
  12. 10. When will summer P-EBT be issued, and will I be eligible? Summer P-EBT benefits for the 2021-2022 school year will be issued in December 2022. Children are eligible for summer P-EBT if they were eligible for free or reduced priced lunch through the National School Lunch Program during the 2021-2022 school year, and child care children (children under age six) are eligible for P-EBT if they were enrolled in SNAP during the summer period of June and July 2022.
  13. 11. My P-EBT card has not arrived. P-EBT will be received by mail within four weeks. If you have not received your P-EBT card by this time, please contact the P-EBT vendor to order a replacement card online at connectebt.com/gaebtclient or by phone at 888-421-3281.
  14. 12. The benefit amount is incorrect for my child’s school. How can I get the correct amount? All eligible children will receive $391 for summer P-EBT. There is no variation in the benefit amount.
  15. 13. I previously received P-EBT for a different school yearWill summer P-EBT benefits be loaded to the old P-EBT card, or will a new P-EBT card be mailed? If the state was able to match the child’s identity from a previous year, P-EBT benefits will be loaded on the previous card. If a new client ID was assigned to your child, a new P-EBT card will be mailed within four weeks.
  16. 14. What happens if I do not use the P-EBT benefits? All P-EBT benefits must be used within 274 days. Benefits not used within 274 days after the last purchase or return will be removed from the account and cannot be replaced.
  17. 15. Are children attending private schools eligible for P-EBT? Only students attending a Georgia public school that participated in the National School Lunch Program and reported by Georgia Department of Education (GaDOE) during the 2021-2022 school year are eligible to receive P-EBT benefits.